Ashdown Riding Cancellation Policy
Please note that we have a 48 hour cancellation policy or the full value of the experience is chargable.
Bookings can be changed or cancelled up to 48 hours prior to the start time and date of the booking online or using the app.
Any cancellations will be refunded as credit to your account for use at a future date. No formal refund will be issued.
EC Pro (Wow Design Solutions Limited) does not issue refunds. Any refunds or account credits are subject to the refund and cancellation policy of the Yard, School or Livery using the EC Pro system.
Please contact the Yard, School or Livery directly. Ashdown Riding Ltd is the Merchant of record for all transactions and is responsible for refunds and chargebacks. If dissatisfied with their complaints or refund procedure, you may seek further action.
